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This privacy policy governs the manner in which Los Angeles Jewish Health collects, uses, maintains and discloses information collected from users (each, a "user") of the http://www.lajhealth.org website ("site"). Personal identification informationWe may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.Non-personal identification informationWe may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.Web browser cookiesOur site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them.Some of our advertising partners such as AdRoll may use cookies to help us deliver more relevant ads to you and recognize you across browsers and devices. This may include pseudonymous advertiser identifiers (meaning identifiers that help identify your browser or device, but do not directly identify you as a person) which some advertisers or other third-party advertising platforms choose to share with us. We may work with our advertisers and advertising partners to synchronize their unique, anonymous identifiers to our own to enable us to more accurately recognize a particular unique browser or device and the advertising interests associated with it.To opt out of Web browser cookies: User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.To opt out of targeted advertising: You can opt out of receiving personalized ads served by AdRoll or on their behalf by clicking on the blue icon that typically appears in the corner of the ads served and following the instructions provided or by clicking here. Please note that this “opt out” function is browser-specific and relies on an “opt out cookie”: thus, if you delete your cookies or upgrade your browser after having opted out, you will need to opt out again.How we use collected informationLos Angeles Jewish Health may collect and use users personal information for the following purposes:To run and operate our site: We may need your information display content on the site correctly.To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.To improve our site: We may use feedback you provide to improve our products and services.To run a promotion, contest, survey or other site feature: To send users information they agreed to receive about topics we think will be of interest to them.To send periodic emails: We may use the email address to send them information and updates pertaining to their order.How we protect your informationWe adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.Sharing your personal informationWe do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.Electronic newslettersIf User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our site.Changes to this privacy policyLos Angeles Jewish Health has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our site. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.Your acceptance of these termsBy using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.Contacting usIf you have any questions about this privacy policy, the practices of this site, or your dealings with this site, please contact us. You may contact us by telephone at 855.227.3745, via e-mail at [email protected], or by writing to us atLos Angeles Jewish Health7150 Tampa Ave.Reseda, CA 91335This document was last updated on June 5, 2018CALIFORNIA PRIVACY NOTICEEffective Date: January 1, 2020This California Privacy Notice (“Notice”) applies to “Consumers” as defined by the California Consumer Privacy Act (“CCPA”) as a supplement to other privacy policies or notices issued by Los Angeles Jewish Health (“LAJH,” “us,” “we,” “our”). In the event of a conflict between any other Los Angeles Jewish Health policy, statement, or notice and this Notice, this Notice will prevail as to California Consumers and their rights under the CCPA.In accordance with the CCPA’s requirements, this Notice describes our collection, use, disclosure, and “Sale” of California Consumers’ “Personal Information” or “PI” as defined by the CCPA, as well as the rights California Consumers have under the CCPA. Terms defined in the CCPA that are used in this Notice have the same meanings as in the CCPA.Consistent with the CCPA, job applicants, current and former employees and contractors, and subjects of certain business-to-business communications acting solely in their capacity as representatives of another business, are not considered Consumers for purposes of this Notice or the rights described herein.Collection and Use of Personal InformationWe collect PI about California Consumers as described below.IdentifiersThis may include but is not limited to: a real name, alias, postal address, email address, online identifier or username, telephone number, social security number, driver’s license number, passport number, insurance policy number, or other similar identifiers.Directly from Consumer and Service Providers (e.g. customer service providers), healthcare providers, referral agency(ies), Government Entities.(1) Managing interactions and transactions;(2) corporate research and development;(3) performing services,(4) processing interactions; and(5) security Including without limitation:Fulfilling Consumer requests, consumer safety, processing payments/financing, advertising and incentivizing purchases.Service Providers (e.g., customer service agencies, marketing firms, data analytics firms, referral agency(ies)), healthcare providers, banking partners, External Auditors, Government Entities.Customer / Individual RecordsThis may include but is not limited to: bank account number, debit card number, credit report information, health information, criminal record information, background check information.Directly from Consumer and Service Providers (e.g., customer service providers), healthcare providers, referral agency(ies), and Government Entities.(1) Managing interactions and transactions;(2) corporate research and development;(3) performing services;(4) processing interactions; and(5) security Including without limitation:Fulfilling Consumer requests, consumer safety, processing payments/financing, advertising and incentivizing purchases.Service Providers (e.g., customer service agencies, marketing firms, data analytics firms), healthcare providers, referral agency(ies), banking partners, External Auditors, Government Entities.Protected CharacteristicsThis may include but is not limited to: sex, race, ethnicity, military/veteran status, marital status, sexual orientation, religion, and disability.Directly from Consumer and/or referral agency(ies).(1) Processing interactions and transactions, and personalizing services.Including without limitation:Processing payments/financing, personalizing services, processing medical and government paperwork.Service Providers, External Auditors and Government Entities.Commercial Information / Purchase DetailsThis may include but is not limited to: records of purchase history or purchase tendencies.Directly from Consumer.Fulfilling Consumer requests, consumer safety, processing payments/financing, advertising and incentivizing purchases.Business Partners (e.g., banking partners offering financing), External Auditors and Government Entities.Internet Usage InformationThis may include but is not limited to: browsing history, search history, and information regarding Consumer’s interaction with an Internet Web site, application or advertisement.Directly from Consumer, Service Providers (e.g. website provider, marketing firm), and Data Resellers.(1) Managing interactions and transactions;(2) corporate research and development;(3) security; and(4) debugging.Service Providers (e.g., website hosts).Geolocation DataThis may include but is not limited to: precise physical location, movements, or travel patterns.Directly from Consumer and Data Resellers.(1) Managing interactions and transactions;(2) performing services;(3) corporate research and development;(4) personalizing services;(5) safety and security;(5) debugging Including without limitation:Selling services, customer service, auditing anonymous users, detecting security incidents or abnormalities, internal research.Service Providers (e.g., website hosts, marketing agencies).Sensory DataThis may include but is not limited to: closed circuit TV, video recording in communications.Directly from Consumer and Service Providers (e.g. video recording agencies).(1) Corporate research and development;(2) quality assurance; and (3) safety and security.Service Providers (e.g., customer service / video or call recording agency).Inferences from PI CollectedThis may include but is not limited to: creating consumer profiles reflecting preferences and predispositions.Directly from Consumer, Service Providers (e.g., marketing firm, referral agency(ies)), Data Resellers.(1) Performing services; and(2) corporate research and development Including without limitation:Advertising and incentivizing purchases.Service Providers (marketing firms, referral agency(ies)).In addition, we may collect, use, and disclose your PI as required or permitted by applicable law. We do not treat “Deidentified” data or “Aggregate Consumer Information” as PI, and we reserve the right to convert, or permit others to convert, your PI into Deidentified data or Aggregate Consumer Information.Subject to the CCPA’s restrictions and obligations, our affiliates, service providers, and vendors also may use your PI for some or all of the above-listed business purposes.We may share your PI with certain business partners, service providers, vendors (including those that facilitate interest-based advertising and other advertising and marketing), and other parties as described in the table above.Los Angeles Jewish Health has not “Sold” (as the term “Sell” is defined by the CCPA) Consumer PI in the past year.California Privacy RightsUnder the CCPA, California Consumers have certain rights which they may exercise independently or through an authorized agent. CCPA rights requests are subject to an identification and verification process. We will not fulfill a CCPA request unless we have been provided sufficient information for us to reasonably verify the identity of the requestor and the validity of the request.Some PI we maintain about Consumers (e.g., clickstream data) is not sufficiently associated with enough PI about the Consumer for us to be able to verify that it is a particular Consumer’s PI. Accordingly, we will not include such information in response to Consumer requests. If we cannot comply with a request, we will explain the reasons in our response. You are not required to create an account with us to make a verifiable request, but you may use your account to do so. We will use PI provided in your request to verify your identity or authority to make the request and to track and document request responses, unless you also provided the PI to us for another purpose.Your California Consumer privacy rights are described below. To make a request, email us at [email protected] or call us at 855.227.3745. You may be required to provide certain PI to allow us to verify that you are the Consumer about whom the request is being made. If you request that we provide you with specific pieces of information about you, we will apply heightened verification standards. An authorized agent may submit a request on behalf of a Consumer if the Consumer has provided the authorized agent with power of attorney in accordance with California law; alternatively, the agent must (1) present verifiable written authorization from the Consumer that the agent has the Consumer’s permission to submit the request; and (2) independently verify the agent’s own identity with Los Angeles Jewish Health.We may collect, use, and disclose your PI as required or permitted by applicable law. Please note we are not obligated to comply with Consumer requests to the extent that doing so would infringe on our, or any other person’s or party’s, rights, or conflict with applicable law.Disclosure RightsYou have the right to request that we disclose the following information about your PI that we have collected and are maintaining for the 12-month period prior to your request date. Consumer requests of this nature may be made no more than two times in a 12-month period.The categories of PI we have collected about you.The categories of sources from which we collected your PI.The business or commercial purposes for collecting or Selling your PI.The categories of third parties to whom we have shared your PI.The specific pieces of PI we have collected about you.A list of the categories of PI disclosed for a business purpose in the prior 12 months, or that no disclosure occurred.A list of the categories of PI Sold about you in the prior 12 months, or that no Sale occurred.You have the right to make or obtain a portable copy of your PI that we (1) collected in the 12 months prior to the request date, and (2) currently are maintaining. Please note that we retain PI for various time periods in accordance with applicable law and our internal recordkeeping policies and procedures.“Do Not Sell” RightsWe do not Sell California Consumer PI as defined under the CCPA, and until such time as we change our practices by updating this Notice, will treat PI collected under this Notice as subject to a “do not sell” request.Some browsers include features that may be characterized as “Do Not Track” signals. Like many online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. Further, we do not interpret “Do Not Track” signals to represent a “do not sell” request for CCPA purposes. We understand that various parties are developing “do not sell” signals and we may recognize certain such signals if we conclude such a program is appropriate. We do not interpret the use of third-party cookies as representing a sale of California Consumer PI.Deletion RightsExcept to the extent we have a basis for retention under CCPA, you may request that we delete your PI that we collected directly from you and are maintaining. Our retention rights include, without limitation, to complete transactions and service you have requested or that are reasonably anticipated, for security purposes, for legitimate internal business purposes, including maintaining business records, to comply with applicable laws and regulations, to exercise or defend legal claims, and to cooperate with law enforcement.Non-Discrimination RightsWe will not discriminate against you in a manner prohibited by the CCPA because you exercise your CCPA rights.Other California NoticesCalifornia’s “Shine the Light” law permits California residents to request certain information regarding our disclosure of PI to third parties for their own direct marketing purposes.We do not share personal information with third parties for their direct marketing purposes. If you are a California resident, you may request information about our compliance with the Shine the Light law by contacting us emailing us at [email protected] or by sending a letter to Los Angeles Jewish Health, 7150 Tampa Ave., Reseda, CA 91335 (Attention: Legal Counsel – Shine the Light). Any such request must include “California Privacy Rights Request – Shine the Light” in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per Consumer each year, and we are not required to respond to requests made by means other than through this email address or mail address. Contact UsFor more information regarding your California privacy rights, you may contact us at 8552273745 or email us at [email protected]. You may also write to us at: Los Angeles Jewish Health, 7150 Tampa Ave., Reseda, CA 91335PRIVACY POLICYWe have designed this website to help current residents, prospective residents, and their families make decisions regarding options for senior living and senior care. Your trust is important to us, and we take online privacy seriously.This Online Privacy Policy applies to information about you that Los Angeles Jewish Health. (“LAJH,” “we,” or “us”) may obtain when you visit LAJHealth.org (the “Site”). Below we describe how Los Angeles Jewish Health handles information obtained from visitors to the Site, including the types of information gathered and tracked, how such information may be used, and with whom the information may be shared. We also outline your choices regarding how your information may be used, how we safeguard the information we collect, and how you may contact us regarding our privacy practices.The facility policy has further information regarding our duties to protect information, how your information may be used, and other important privacy rights and informationInformation Collection Information You SubmitWe may obtain information that you provide directly to us through the Site, for example when you schedule a tour, apply for a job, or contact us using our online form. The information you submit may include personally identifiable information, which is information that could reasonably be used to identify you individually, such as your name, postal address, email address, or telephone number.Information Obtained Using Automated MeansWe also may collect information relating to your use of our Site through various technologies and automated data collection tools, such as cookies (described below). For example, when you visit our Site, we may log certain information that your browser sends us, such as your IP address, device identifier, browser characteristics, language preferences, access time, and referring website addresses. If you received or responded to our digital advertisements, we may use these technologies to determine whether you opened an email or clicked on a link contained in an email.A “cookie” is a small data file stored by your web browser on your device that identifies your computer. Cookies may be used for a variety of purposes, including to measure website usage and effectiveness and to allow for ease of navigation or use. For example, cookies may be used to recognize a user’s device and associate it with profile information or user preferences or track the pages a user clicks on while visiting the website. Most web browsers accept cookies by default, but you may be able to adjust your browser settings to turn off cookies or to notify you before you receive a cookie, giving you the chance to decide whether to accept it or not. Please note that certain features of the Site may not be available if cookies are disabled, and disabling cookies may invalidate opt outs that use cookies to recognize devices that have opted out.Information about your use of this Site and other websites may be collected across time, devices, and websites for various purposes, including to associate different devices you use and to deliver relevant and/or retargeted content.Data AnalyticsWe also may use third-party web analytics services, such as Google Analytics. These service providers help us understand our audience and analyze how visitors use the Site.To learn more about how Google may use information collected through the Site, click here. To learn more about opting out of data collection through Google Analytics, click here.Your web browser may have settings that allow you to transmit a “Do Not Track” signal when you visit various websites or use online services. Like many websites and online services, this Site is not designed to respond to “Do Not Track” signals received from browsers. To learn more about “Do Not Track” signals, you may wish to visit All About DNT.Information We Obtain From Other SourcesWe also may obtain information about you from third parties, such as demographic or marketing firms, and combine it with information we collect about you through the Site. This combined information may be used to help us improve the accuracy and completeness of our records, and to help us better tailor our interactions with you. Information UseWe may use the information we collect about you through this Site for various purposes, including to:Personalize and improve your online experience, such as by providing you with content that may interest you and making navigation on our Site easier;Respond to your emails or other requests, inquiries, comments, or questions (to respond effectively we may share information with others, for instance, a specific Los Angeles Jewish Health community or regional staff member who can best handle your request);Monitor and analyze trends, usage, and activities of visitors to, and users of, the Site;Improve the Site, our marketing, and products or services we may offer;Contact you regarding your use of the Site or, in our discretion, changes to our policies;Verify and/or authenticate a user’s identity;Provide users with information that we believe may be useful to them, such as information about products or services offered by us or by others;Prevent fraud or other misuse of the Site, including protecting our rights and the rights of affiliates or related third parties;Maintain records of our transactions and communications;Comply with applicable laws, regulations, or legal process as well as industry standards and our company policies;Prevent, investigate, identify, or take any other action with regard to any suspected or actual fraudulent or illegal activity or any activity that violates our policies; orFor any other purpose, with your consent.We also may use the information we obtain about you in other ways for which we provide notice at the time of collection.In addition, as described above, we use cookies and other automated tools for purposes such as recognizing your device when you visit the Site, monitoring your activity as you navigate the Site, or analyzing your use of the Site. This information may be used to track your activity over time on various websites and services, as well as across different devices you may use to access the Internet and our Site.Information SharingWe may share your information (1) if we are required to do so by law or legal process (such as in response to a subpoena or court order or similar government or law enforcement request for information); (2) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, to protect property or safety, or in connection with the investigation of possible fraud or other illegal activity; or (3) as needed to enforce our policies.Business TransfersWe reserve the right to transfer any information we obtain through the Site in the event of a joint venture, partnership, merger, or other collaboration with another organization, or in the event we sell or transfer all or a portion of our business or assets (e.g., further to a reorganization, liquidation, or any other business transaction, including negotiations of such transactions).Online AdvertisingLos Angeles Jewish Health does not deliver third-party online advertisements on our Site, but we may advertise our services on other websites that we do not control. Those third-party websites may have their own privacy policies that explain their practices relating to advertising, including what type of information they may collect about your Internet usage. Los Angeles Jewish Health does not provide information relating to your usage of this Site to website operators or network advertisers except as may be permitted pursuant to this Privacy Policy.Links to Non-LAJH WebsitesThis Site may include links to non-LAJH websites for your convenience and information. These third-party websites may have their own privacy policies or notices, which we encourage our users to review. This Online Privacy Policy applies solely to information collected through this Site. Los Angeles Jewish Health is not responsible for the privacy practices or content of any linked websites that we do not control. Information SecurityLos Angeles Jewish Health implements appropriate physical, administrative, and technical safeguards to help us protect personally identifiable information collected through the Site. Although we use reasonable efforts to safeguard information, transmission via the Internet is not completely secure and we cannot guarantee the security of your information collected through the Site. Social FeaturesThe Site may include features that are designed to permit interactions that you initiate between the Site and third-party websites or services, including third-party social networks (collectively, “Social Features”). For example, you may be able to “like” or “share” content from this Site on other websites or services.If you use Social Features on the Site, both Los Angeles Jewish Health and the third-party services that operate those Social Features may have access to certain information about you and your use of both this Site and theirs. The information we collect in connection with your use of Social Features is subject to this Online Privacy Policy. The information collected and stored by the third parties remains subject to those third parties’ privacy policies, including whether they share information with us, the types of information shared, and your choices with regard to what is visible to others on their websites or services. Children’s PrivacyThe Site is not intended for children, nor is it targeted to children under the age of thirteen (13). We do not knowingly collect personal information from children under the age of 13 through the Site, and if we learn that we have received information from a visitor under the age of 13, we will delete such information in accordance with applicable law. Your ChoicesYou may unsubscribe from receiving promotional emails from us by following the “unsubscribe” instructions provided in those email communications. Please note that even if you opt out of receiving promotional communications from us, we may continue to send you non-promotional emails, such as communications regarding our ongoing relationship with you.Many web browsers provide options to allow you to stop accepting new cookies, or to disable existing cookies. Please be aware that if you disable cookies on your device, you may not be able to use certain features of the Site or other websites. In addition, disabling cookies may invalidate opt outs that use cookies to recognize devices that have opted out. Changes to this Online Privacy PolicyLos Angeles Jewish Health reserves the right to change or restate this Online Privacy Policy, which may be amended from time to time. If we make changes, we will notify you by revising the date at the top of this page. We encourage you to review this Online Privacy Policy whenever you visit the Site to stay informed about our information practices. Use of this Site following such revisions constitutes your acceptance of the revised Privacy Policy then in effect. California Privacy RightsCalifornia law permits customers in California to request certain details about how their “personal information” (as defined by California Civil Code Section 1798.83) is shared with third parties for direct marketing purposes. We do not share personal information with third parties or affiliates for those third parties’ or affiliates’ own direct marketing purposes. California customers may request information about our compliance with this law by contacting us at [email protected] or by postal mail sent to:Los Angeles Jewish HealthAttention: California Privacy Rights Request7150 Tampa Ave.Reseda, CA 91335Your inquiry must specify “California Privacy Rights Request” in the subject line of the email or the first line of the letter, and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per consumer each year. Information for Visitors Outside the United StatesIf you are visiting this Site from outside the United States, please be aware that information we collect through the Site may be transferred to and stored on our servers in the United States. By using the Site, you acknowledge and consent to your personally identifiable information being transferred to, and processed in, the United States as described in this Privacy Policy. Please be aware that the data protection laws and regulations applicable to your personally identifiable information transferred to the United States may be different from the laws in your country of residence. Contact UsIf you have a question about this Privacy Policy or about Los Angeles Jewish Health’s information practices, you may email us at [email protected]. You also may contact us at:Los Angeles Jewish HealthAttention: Privacy Inquiry7150 Tampa AveReseda, CA 91335Depending on the nature of your inquiry, we may ask you for certain information to verify your identity or to provide other details to help us to respond to your request.

With a new name and continued focus on meeting diverse senior needs, Los Angeles Jewish Health meets seniors where they are in life, providing a customized senior experience. (RESEDA, CA – July 5, 2022) As it continues to build on more than a century of providing an array of high-quality residential living options and care for Southern California seniors, the Los Angeles Jewish Home is unveiling a new name: Los Angeles Jewish Health. The updated identity reflects Los Angeles Jewish Health’s commitment to offering area seniors a full complement of exceptional programs and services and a comprehensive continuum of care, whether that care is at home, in the community, or on one of their beautiful campus settings. “Over the years, as the needs of our community members have expanded and changed, we have evolved, too, expanding the scope of healthcare services we provide. It is now the right time to transition to a name more reflective of the vast array of senior care services and living options available through Los Angeles Jewish Health, while still remaining true to our mission and Jewish values,” said Dale Surowitz, CEO-president of Los Angeles Jewish Health. Los Angeles Jewish Health is a national leader in senior health and wellness. Established in 1912 in East Los Angeles to assist Jewish men seeking shelter, today Los Angeles Jewish Health cares for a diverse group of thousands of seniors each year through independent housing, adult day care, skilled nursing facilities, short-term rehabilitation, hospice services, and more. What began as a modest residential facility at the turn of the previous century has grown into a leading senior health system, providing for a rapidly growing elder population with a broad range of geriatric and specialty healthcare needs. By 2030, one in five Americans are projected to be older individuals. Seniors 85 and older are the fastest growing segment of this population and are expected to increase fivefold over the next 30 years, from four million in 2000 to 21 million in 2050.“Shifting demographics demand that we sharpen our focus to ensure we are an available senior care resource for every member of our community,” Surowitz said. “As we have for more than 100 years, we look forward to contributing Los Angeles Jewish Health’s extensive experience and medical expertise toward better health outcomes for all seniors.” About Los Angeles Jewish Health: Founded in 1912, and formerly known as the Los Angeles Jewish Home, the non-profit Los Angeles Jewish Health is the largest single-source provider of comprehensive senior healthcare services in the Los Angeles area, serving nearly 4,000 people each year. Thousands of seniors benefit from the Los Angeles Jewish Health’s community-based and in-residence care and services. Programs include: PACE (A Program of All-inclusive Care for the Elderly); hospice; palliative medicine; community clinics; short-term rehabilitation; and acute psychiatric care. Four campuses (Eisenberg Village, Grancell Village, Fountainview at Eisenberg Village, and Fountainview at Gonda Westside) serve seniors with options for independent living, residential care, skilled nursing care, short-term rehabilitation, and Alzheimer’s disease and memory care. In addition, Los Angeles Jewish Health is home to the Annenberg School of Nursing.

Older adults and their families across Los Angeles turn to Los Angeles Jewish Health for compassionate, quality care. We provide critical programs and services that nurture their wellness and offer safe and attractive housing options – and they vote with their hearts, turning to us in increasing numbers to meet the full range of their living needs. This summer, Angelenos have been voting for Los Angeles Jewish Health in several ways: In August, the Los Angeles Daily News will publish its popular Readers’ Choice awards, and Los Angeles Jewish Health will receive two important distinctions. The paper will recognize Los Angeles Jewish Health's Fountainview at Eisenberg Village as “Best Retirement Community” and the Annenberg School of Nursing as “Favorite Nursing School.” “The accolades are recognition of the organization’s longstanding reputation for excellence,” says Los Angeles Jewish Health CEO and President Dale Surowitz. “Los Angeles Jewish Health has been making a positive difference in our community for generations, whether it’s through our residential living, comprehensive care, or community programs,” he says. “We’re so grateful for these honors, which reflect the commitment of our incredible staff to raising the standard of care for older adults nationwide.” Fountainview at Eisenberg Village, located in Reseda, along with Fountainview at Gonda Westside, nestled in Playa Vista, continue to redefine possibilities in independent living. As full-service Continuing Care Retirement Communities (CCRC), our Fountainview properties enable older adults to age in place knowing Los Angeles Jewish Health is available to meet all of their future healthcare needs. The award for the Annenberg School of Nursing comes on the heels of another significant milestone: Last summer, practicalnursing.com ranked the school among the top three nursing schools in California. An aging population and the COVID-19 pandemic have sent demand for expert nursing care through the roof, and the Annenberg School of Nursing has proudly worked to meet this demand as they continue to graduate some of the state’s most talented nurses poised to improve health outcomes and transform patients’ lives. Photo taken prior to COVID “It’s always nice to be recognized for hard work and high achievement,” Dale says. “The bottom line is that at Los Angeles Jewish Health, we love what we do, and it shows.”

As it continues to build on more than a century of providing an array of high-quality residential living options and care for older adults in Southern California, the Los Angeles Jewish Home is unveiling a new name: Los Angeles Jewish Health (LAJH). The updated identity reflects our commitment to offering area older adults a full complement of exceptional programs and services and a comprehensive continuum of care – whether that care is at home, in the community, or on one of our beautiful campus settings. With a new name and a continued focus on meeting diverse needs, Los Angeles Jewish Health meets older adults where they are in life, providing a customized experience. “Over the years, as the needs of our community members have grown and changed, we have evolved, too, expanding the scope of healthcare services we provide. It is now the right time to transition to a name more reflective of the vast array of older adult care services and living options available through Los Angeles Jewish Health, while still remaining true to our mission and Jewish values,” says Dale Surowitz, CEO and President of Los Angeles Jewish Health. The values piece is at the core of Los Angeles Jewish Health’s distinguished history of service, Dale notes, and nothing about that is changing. “We are committed to our roots, and we’re the same organization we’ve always been, with rabbis on staff to help celebrate Jewish holidays, share Jewish teachings, and care for all those we serve with the same quality of care, respect, kindness, and compassion that has been the reputation of the Jewish Home for over a century,” he says. “But we also want to make sure people know that all are welcome here – that anyone can come and receive the kind of quality care, service, and attention we’ve always been known for.” Shifting demographics mean Los Angeles Jewish Health is increasingly serving a more diverse population of older adults. By 2030, one in five Americans are projected to be older individuals. Older adults 85 and older are the fastest growing segment of this population and are expected to increase five-fold over the next 30 years, from four million in 2000 to 21 million in 2050. Los Angeles Jewish Health has kept pace with these trends: What began as a modest residential facility at the turn of the previous century has grown into a one of the nation’s leading health systems for older adults, providing for a rapidly expanding elder population with a broad range of geriatric and specialty healthcare needs. “The Los Angeles Jewish Home name served us well for more than 100 years, but it doesn’t describe what we do now as an organization,” says Andrew Berman, chair of Los Angeles Jewish Health’s board of directors. “We are a healthcare organization for older adults, and although people do reside with us, we offer so many other services beyond what you would expect from just a ‘home.’ Our new name encompasses much more while also honoring and respecting the past and better describing who we are, what we do, and where we’re heading.” Going forward, as we continue to reach new segments of the growing older adult population, the LA community will continue to benefit from the same remarkable, standard-setting care. “As we have for more than 100 years, we will dedicate ourselves to contributing Los Angeles Jewish Health’s extensive experience and medical expertise toward better health outcomes for all older adults,” Dale says. “At Los Angeles Jewish Health, that’s a promise!”

Helene Kapel and her daughter Alicia Martin With each passing year, the number of survivors of the Holocaust continues to dwindle. At Los Angeles Jewish Health (LAJH), we are privileged to care for some of these exceptional individuals, and we are dedicated to helping them preserve their incredible stories of triumph and resilience. This year, Los Angeles Jewish Health teamed up with the Providence Institute for Human Caring (a nonprofit organization affiliated with Providence, one of the nation's largest health systems) to document the histories of survivors who reside at Los Angeles Jewish Health. In total, 11 residents ranging from 79 to 98 years-old shared their stories; the interviews yielded both video and audio recordings. "It was a humbling experience—and a true honor—to capture these narratives," says Scott Acord, the Providence Institute's communications and external affairs manager. "These folks and their families had their lives and livelihoods stolen from them simply because they were Jewish. Yet, somehow, they persevered. They possess an inner strength I'm not sure I'll ever have." The interviews were conducted as part of Hear Me Now, an initiative founded by the Providence Institute for the purpose of recording personal histories as a way to make healthcare more humane. For many years, Hear Me Now partnered with StoryCorps, a project that gained national prominence when it became a regular feature on National Public Radio. As with StoryCorps, recordings from Hear Me Now are archived at the Library of Congress. Caroline Weingarten "Sharing stories, and learning about those in our community, is one important way of building a society that prioritizes personalized care," Scott says. "The interviews with Holocaust survivors fall under our ‘faith-based and cultural traditions' category. Providence is a Catholic-based organization, and it's important to us to forge connections with members of other faith communities." Those connections are what enabled the Los Angeles Jewish Health-Providence Institute collaboration in the first place. Prior to assuming the role of CEO and president for Los Angeles Jewish Health, Dale Surowitz had a long and successful career with Providence, most recently as CEO of Providence Cedars-Sinai Tarzana Medical Center. Dale's relationship with his peers at Providence was the initial impetus for the two nonprofits (Los Angeles Jewish Health and the Providence Institute) to team up through Hear Me Now. Leading the interviews were Los Angeles Jewish Health's own Annette Weinberg, lifestyle and enrichment director, Katie Abelson, director of social services, and Susan Leitch, safety officer and community manager. The interviews lasted between 15 and 60 minutes each. Edited versions of the conversations will be available online at hearmenowstories.org; the full interviews will be accessible on the StoryCorps website. "We were blessed to record these stories and to be witness to these first-person accounts of such a pivotal moment in history," Scott says. "Going forward, they'll be a vital resource for future generations." You may listen to Carolyn Weingarten's story "Fleeing to Palestine" by clicking here. Be sure to check back over the summer on the Los Angeles Jewish Health Website - lajhealth.org. We’ll be posting additional stories as they are shared with us.

In a world of rising prices and spiking inflation, it has become increasingly hard to find exceptional value. Yet, that is precisely what is currently offered for prospective residents at Los Angeles Jewish Health's Fountainview at Eisenberg Village independent living community. For a limited time, the facility's entrance and monthly fees are the lowest in the greater metropolitan Los Angeles area. Soon to be honored with the Los Angeles Daily News' popular Readers' Choice award for "Best Retirement Community," Fountainview at Eisenberg Village has made a conscious choice to hold down costs for older adults considering a move. "We have a remarkable community that provides incredible all-inclusive care, and we want to advance our mission of making that care available to a broader group of people," says Larissa Stepanians, Los Angeles Jewish Health's chief operating officer. "Our goal is to help older adults across Los Angeles take advantage of the full spectrum of our programs and services." The scope of those programs and services is vast. "Fountainview at Eisenberg Village is essentially like a cruise ship on land," notes Adam Peña, the community's executive director. "From our fitness center and spa to our movie theater and beauty salon, we have it all. And that's on top of the world-class healthcare that is tailored to suit each resident's needs." Fountainview at Eisenberg Village's on-campus clinic and skilled nursing facility give residents critical peace of mind, knowing they can access those services seamlessly—as necessary, and without having to leave the comfort of their home environment. "You can see your general practitioner, consult a medical specialist, or get physical therapy, all right here on site," Adam says. "As you age and may experience a decline in function, we're here to give you comprehensive support." That support includes clinical oversight by a highly skilled registered nurse who is on call around the clock. Many individuals and couples who move to Fountainview at Eisenberg Village come for the robust and stimulating socialization. "We have so many activities here. Imagine wonderful classes like yoga and tai chi, plus countless opportunities to meet people and make new friends who are your same age and at your same level of cognition," Larissa says. "Because it's all-inclusive, residents also get things like delicious kosher meals, which can be delivered directly to their apartments, as well as transportation when they want to go off campus. And we're pet-friendly!" For many residents, living at Fountainview at Eisenberg Village during COVID-19 has helped get them through the pandemic. "Whereas isolation and loneliness have impacted so many older adults living alone over the past two and a half years, our residents have actually thrived during the pandemic," Larissa says. "Whether it was getting them early access to the vaccine or giving them the technology and tools to communicate virtually with loved ones, we enabled residents to stay healthy and connected." Resident Joy Picus, a long-time Los Angeles Jewish Health fan who served for 16 years as a member of the Los Angeles City Council, found Fountainview at Eisenberg Village to be a refuge during a time of global upheaval. "We're much safer here because we don't have to go anywhere that could expose us, since all the amenities we want are provided for us on campus!" she says. With entrance fees from as low as $399,000, the time has never been better to embrace all that Fountainview at Eisenberg Village has to offer. To learn more, contact [email protected] or (818) 654-5531.

This summer, Los Angeles Jewish Health's own chief medical officer, Noah Marco, MD, was appointed to the board of directors of the California Association of Long-Term Care Medicine (CALTCM)—a highly visible organization on the statewide healthcare landscape. During his two-year term, Dr. Marco will join other CALTCM board members to help ensure the quality of skilled nursing facility care in California. Founded in 1975 as the California Association of Medical Directors, CALTCM is the professional organization for California physicians, nurses, pharmacists, administrators, and others working in long-term care. The group is at the forefront of statewide efforts to advocate for quality patient healthcare, provide long-term care education, and influence policy. "I am thrilled to be serving on the CALTCM board and feel gratified to have this opportunity to give back to the community," Dr. Marco says. "It's also a privilege to be able to raise the profile of Los Angeles Jewish Health even further through my service by shining a light on LAJH's innovative efforts to make a difference in the lives of older adults and their families."

Among Los Angeles Jewish Health's many exceptional programs and services, Skirball Hospice stands out. Our skilled, compassionate end-of-life care provides patients and their families with critical support during one of life's most challenging times. We are proud to be a nurturing, collaborative partner in helping to meet their needs. It can be confusing to understand the difference between hospice care and palliative care. Below, Los Angeles Jewish Health's chief medical officer, Noah Marco, MD, sheds light on what distinguishes each and offers an introduction to what makes Los Angeles Jewish Health the right choice for these services. Question: What is hospice, and when should someone consider it? Answer: Hospice services should be considered by an individual whose doctor believes his or her life expectancy may be less than six months. The decision to enroll in hospice is usually made when a life-limiting condition is believed to be advancing, when medical intervention has reached its maximum benefit, and when a patient or their representative decides to focus on maintaining comfort and symptom management at home rather than in a hospital setting. Hospice is a federal benefit that provides additional services not usually covered by other insurance plans. Q: What is the difference between hospice and palliative care? A: Palliative care helps optimize quality of life by anticipating (or preventing) any form of pain and suffering rather than treating an underlying disease. Qualifying individuals do not have to meet the strict criteria requirements of hospice to receive this care. The focus of palliative treatment is both on meeting the patients' physical needs with regard to symptom management and the psychological, spiritual, and social challenges diseases create. Many individuals start in palliative care until they meet the care criteria for hospice. Palliative care can be provided in a hospital, cancer center, nursing home, outpatient clinic, hospices, or in the patient's home. Q: Where does Skirball Hospice care take place? A: Hospice services are offered wherever the person is residing. Currently, 30% of Skirball Hospice patients are residents of Los Angeles Jewish Health, and 70% are community residents in the San Fernando Valley, West Los Angeles, and surrounding cities. The very first visit can even occur in the hospital. One of the advantages of Skirball Hospice is that our clinicians go to people's homes rather than requiring patients to find transportation to a clinic or doctor's office. Q: What differentiates Skirball Hospice among other, similar hospice services? A: Founded in 2002, Skirball Hospice is the only Jewish-sponsored nonprofit hospice in the greater Los Angeles area. It has a well-deserved reputation for high quality, caring service. Though our program has its roots in Jewish values, we proudly serve people of all faiths and backgrounds. We work with a variety of payors including Medicare, Medi-Cal, and most private insurances, and because we are a not-for-profit agency, no one is ever denied service because of inability to pay. Q: What type of support does Skirball Hospice provide family members, both during hospice and after the passing of a loved one? A: Whereas routine medical care can often focus on the individual patient, providing little or no support to family and friends who may also be impacted by the burdens of disease, the dedicated staff members at Skirball Hospice offer families compassionate assistance from the very first contact. Our response team is available to meet in the home or at a hospital or care facility. Our bereavement staff is trained and experienced in the areas of counseling, chaplaincy, spirituality, end-of-life, grief, and loss. Bereavement support at Skirball Hospice includes ongoing planned contact with the family through visits, telephone calls, letters, an annual memorial service, and referrals to community resources such as support groups. All participants in the bereavement program receive a comprehensive series of mailings on a monthly basis to help reflect on their loss and assist with the grief and recovery process. Our support continues for 13 months, covering an entire cycle of holidays, birthdays, and anniversaries and helping family members maintain or regain their level of well-being. For more information, call Skirball Hospice at (877) 774-3040.

Did you know that 75% of the seniors served by Los Angeles Jewish Health rely on government assistance? Meeting their needs is a considerable challenge. Donor and community support is what makes it possible and what makes life at Los Angeles Jewish Health so special.

Our vital programs and services – recognized nationwide for their ability to keep our elderly residents healthy and strong – depend upon your kind contributions. Your assistance means we are able to continue providing the best quality care, nutritious kosher meals and life-affirming activities that make a crucial difference for our seniors every day.