RX for Success: How the Los Angeles Jewish Home Pharmacy Advances Education and Boosts Resident Care

Home / News & Events / Newsletter

RX for Success: How the Los Angeles Jewish Home Pharmacy Advances Education and Boosts Resident Care

Feb 17, 2021

As senior residential care facilities nationwide have adapted and developed emergency protocols for administering the coronavirus vaccine, the Los Angeles Jewish Home has been at the forefront. Its secret weapon: an on-site pharmacy in one of its buildings, with a clinical pharmacy residency program that enables the Jewish Home to acquire, dispense, and monitor medications effectively and efficiently for the residents of that building. During the pandemic, the existence of this program has resulted in an organized vaccine clinic, allowing more people to get immunized, at a faster rate, than at many other senior care homes across California and around the country.

"It's unusual for an organization like ours to have in-house pharmacists, but I believe it's the future for all long-term care facilities," says Noah Marco, MD, chief medical officer at the Jewish Home. "Among the many things doctors at a place like the Jewish Home do in caring for patients is prescribing needed medications, and as a physician I think there's no better resource than having a pharmacist stand shoulder-to-shoulder with you to improve care."

Having an established pharmacy gave the Jewish Home an important advantage when it came time to getting the COVID-19 vaccine. "We were well positioned because we have essential equipment like medication refrigeration for the vaccine, and we also meet all the compliance requirements for pharmacies, which means we're able to handle and distribute the medication in the proper way," Dr. Marco says. "Many other facilities that had not invested in that process are currently struggling."

The benefits go well beyond COVID-19, notes Aida Oganesyan, PharmD, the Jewish Home's director of pharmacy services. "The pharmacists are a timely resource for our clinicians where time is often of the essence," she says. "Since caring for Jewish Home residents is our full-time job, we can rapidly and proactively communicate important information when the prescriber and patient need it."

Based at the Jewish Home's Joyce Eisenberg-Keefer Medical Center, Dr. Oganesyan serves the entire organization, across multiple campuses. She got her start at the Home eight years ago, fresh out of pharmacy school.

"I was the Jewish Home's first pharmacy resident, in 2013-14," she recalls. "Geriatrics had always been of interest to me, and when I heard about the program at the Home, I was immediately excited to learn more. As it turns out, I loved it so much, I decided to never leave!"

The pharmacy residency program is a joint effort of the Jewish Home and Western University of Health Sciences (WesternU) College of Pharmacy, located in Pomona. Each year, the program accepts one resident—a recent pharmacy school graduate—who spends 12 months at the Jewish Home gaining critical hands-on experience. WesternU also sends its current pharmacy students to the Jewish Home for six-week clinical rotations during the academic year. The program is run by Janice Hoffman, PharmD, who splits her time between WesternU and the Jewish Home.

Dr. Hoffman says the Jewish Home has been an ideal site for this accredited residency program. "The Home is a special place. You feel part of the family here. And everybody wants to do what's best for the patient, regardless of what that requires. It's not stagnant, everyone is willing to try new ways, and there is a willingness to listen and adapt."

Since the program launched in 2013, the clinical services that pharmacy residents provide at the Jewish Home have continued to grow exponentially. "In the beginning, we were just working with the Auerbach Geriatric Psychiatry Unit (AGPU). Then we created an antibiotic stewardship program for our Joyce Eisenberg-Keefer (JEK) Medical Center residents. Our first project outside of the JEK building was an anticoagulation monitoring program that was developed for all Jewish Home nursing residents. After that, we pioneered a program wherein residents who experience a fall get a comprehensive medication evaluation by our pharmacists. Our current fellow, Rachel Stone, is running our new hypertension medication management program, which we're piloting in JEK to try to reduce the number of medicines seniors take and the number of times they have their blood pressure taken daily and weekly. Most people do not need to have their blood pressure measured as often as it typically is; perhaps once daily or weekly may be enough," Dr. Hoffman says.

For Dr. Stone, who graduated with a PharmD from the Thomas J. Long School of Pharmacy at the University of Pacific in May 2020, being at the Jewish Home is an opportunity to develop her knowledge of geriatric psychiatry, which she plans to make her career specialty. "At AGPU, I'm able to participate in interdisciplinary team rounds with psychiatrists, nurses, social workers, activities coordinators and dieticians. It's great because I get to contribute my recommendations from a pharmacy perspective as I'm learning about the whole continuum of care," she says.

She is also a central part of the Jewish Home's vaccination effort, supervising the pharmacy interns from WesternU and leveraging her expertise to help immunize residents and staff. "I always feel great when someone tells me they didn't feel anything after getting the COVID shot—it means I've done my best with my technique to make sure people don't get hurt!" she says.

Dr. Stone administered the second dose of the vaccine to Dr. Marco. "While she was preparing the shot, I was reflecting on how unique the Jewish Home is," Dr. Marco says. "Through our fellowship and pharmacy, we're simultaneously able to help train up-and-coming professionals and to benefit our residents with access to a fully licensed pharmacist. As far as I'm concerned, it's just another reason the Jewish Home stands heads and shoulders above the rest!"

Prev Page Next Page

Share

Sign up for the Los Angeles Jewish Health newsletter, Connections.

First Name

Last Name

Email

Recent Articles

Dec 10

Women's Philanthropy Inaugural Event

At Los Angeles Jewish Health, Care Is a Two-Way Street

For nearly 20 years, Hangnga Vu, MD, has been a source of vital care and comfort for residents at Los Angeles Jewish Health (LAJH). They rely on her profound knowledge and skill to help them meet critical daily health challenges—and, over the course of two decades, she has come to rely on them for the abundant grace and wisdom they offer.Recently, after recovering from a minor virus that triggered a bout of vertigo, Dr. Vu realized just how powerful that grace and wisdom could be.“After getting better from being sick, I was back at work and participating in an event celebrating LAJH’s Staff Appreciation Week. My colleagues and I were dancing a little, which must have caused my vertigo to resurface,” she says. “Later that day, I was meeting with a resident when I lost my balance and tipped over a glass of water that had been sitting on my desk. The liquid spilled everywhere.”Dr. Vu was initially uncomfortable in her moment of vulnerability in front of a resident—until the resident demonstrated the kind of compassion and understanding that often comes with age.“He said, ‘You did well, Dr. Vu. You handled that nicely,’” she recalls. “In that moment, I knew he was caring for me as much as I was caring for him. I was also incredibly grateful to my medical assistant, who treated me with such gentleness and respect.”As Dr. Vu sees it, the reciprocal relationship between providers and patients is just one of the many things that makes LAJH special.“I’ve worked for other healthcare organizations, and I can tell you that you usually get 15 minutes with a patient, and that’s it,” she says. “LAJH is different: Even though we know cost-effectiveness and efficiency are important, we place even more emphasis on quality care and love. Our productivity is measured by the wonderful care we provide and by how happy our residents are to be here.”Inspired by her experience, Dr. Vu wrote a poem that was published this fall in the newsletter of the Post-Acute and Long-Term Care Medical (PALTmed) Association. It is our privilege and pleasure to share it with Connections readers today.Hangnga Vu, MDMessy Grace: A Flood of Careby Hangnga Vu, MDToday at work, we had Appreciation Lunch — music, food, dancing… I joined in for a few steps, playing along like I had rhythm.Just a few steps — and the stars spun above me under the hot California sun.In the middle of clinic — while talking, while examining — I knocked over a full cup of water across the desk, drenched the papers, flooded the floor…My head spun. My heart, too.The patient sat there — not upset at all — watching me as if witnessing a gentle… summer flood.My medical assistant, remained calm. No sighs, no scolding. She simply smiled — and began mopping the floor, as if picking up the day, piece by piece.The patient looked at me and said: “You did well, Dr. You handled it nicely.”I laughed, a little stunned Because yes… I had just received a performance review on flood management.And just like that — doctor and patient set the stethoscope aside, and shared a moment simply… human. The assistant turned to me and said:“Dr, you should sit down. I don’t want you to fall. I can do it easily.”Then she held my hand. One hand cleaned, the other — and her heart — steadied me.At that moment, I knew I was being cared for. Not because I was flawless — but because I was surrounded by people kind enough to lift me even when I was messy.I told them, honestly:“In that moment, I was just… myself. No filters. And still — gently held.”Today was Staff Appreciation Week. But I believe — I was the one most deeply appreciated.I have some nice photos: with another medical assistant, with a few lovely patients. But none with this patient, the one who shared the messiest part of my day.And maybe that’s the point:The deepest kindness often needs no proof. Just a quiet presence — and a floor gently wiped. Thank you, B. Thank you, TP. Thank you to those who didn’t appear in any photos today, but left a print… right in my heart.

Brandman Centers for Senior Care PACE Welcomes Jasmine Young to Its Executive Leadership

In her new role as senior vice president of Los Angeles Jewish Health’s Brandman Centers for Senior Care (BCSC) PACE program, Jasmine Young brings a unique combination of clinical insight, strategic innovation, and organizational acumen that sets a benchmark for excellence. She is a distinguished senior healthcare executive whose career reflects more than two decades of transformative leadership, operational excellence, and unwavering commitment to uplifting the lives of older adults.From a young age, Jasmine was guided by the profound wisdom and support of her grandmother, mother, and extended family, each of whom instilled in her a deep respect for elders, a reverence for service, and a belief in the power of compassionate care. This intergenerational foundation shaped her calling to pursue a lifelong purpose in healthcare.“Helping seniors age gracefully and independently is the mission statement I wake up to every day,” she affirms.Jasmine YoungJasmine’s expertise in the PACE model is both comprehensive and distinguished. She has held major leadership roles at San Diego PACE and WelbeHealth, where she played an instrumental role in scaling WelbeHealth PACE, now the largest PACE program in the nation. Her advancement from director of operations to associate vice president, chief of staff, and now senior vice president reflects her exceptional ability to strengthen organizations, elevate performance, and build mission-driven teams that deliver outstanding care.Her impact extends across the broader healthcare ecosystem. During her time at L.A. Care Health Plan, the nation’s largest publicly operated health plan, Jasmine cultivated a deep understanding of the medical, social, and behavioral needs of older adults in diverse communities. She has worked closely with medical groups, health systems, and community partners throughout Los Angeles County and San Diego, giving her an unmatched familiarity with the Southern California healthcare landscape.“Jasmine is a seasoned executive leader with a consistent record of transforming organizations, driving operational excellence, and scaling programs,” says Larissa Stepanians, chief operating officer at Los Angeles Jewish Health. “Her depth of experience positions her exceptionally well to lead our current PACE sites and to drive successful expansion into new communities across Southern California.”A proud Northern California native with strong professional roots in the southern region of the state, Jasmine earned her bachelor’s degree from the University of California, Santa Barbara. She later completed a dual master’s degree at the University of Southern California in social work and business, with concentrations in gerontology, organizational leadership, and development. Her academic preparation, combined with her personal purpose, fuels her dynamic and compassionate approach to leadership.At BCSC PACE, Jasmine is committed to advancing the program’s legacy of excellence while expanding access to high-quality, culturally responsive services for seniors in Los Angeles, the South Bay, the San Fernando Valley, and the Coachella Valley. She aims to elevate the organization’s signature strengths and replicate its successes in communities where vulnerable seniors need it most.“Brandman Centers for Senior Care PACE and Los Angeles Jewish Health are already doing tremendous work,” Jasmine says. “My goal is to elevate that impact even further. We have so much to offer, and I am privileged to be here, committed to making a meaningful difference and advance our mission.”