Los Angeles Jewish Home Salutes All Volunteers

Connections to Care Mobile Hero
Home / News & Events / Newsletter

Los Angeles Jewish Home Salutes All Volunteers

Apr 20, 2021


Each April, organizations around the country celebrate National Volunteer Week, recognizing the hardworking people who give their time and energy to make a positive difference in their communities. Volunteers at the Los Angeles Jewish Home go above and beyond—and this year, we salute their service with particular gratitude for their efforts to keep our seniors safe and healthy during the pandemic.

"On an annual basis, we typically benefit from approximately 500 volunteers," says Stacy Orbach, the Jewish Home's director of volunteer services. "In addition to individuals, we also receive volunteer assistance from school groups, synagogue and church groups, fraternities and sororities, summer camps, companies, and more. They represent a wide range of backgrounds and ages. It's so wonderful to see people come together to enrich our residents' lives."

COVID-19 complicated volunteer work at the Jewish Home, but volunteers persevered. Although in-person visits to the Home were temporarily not allowed as a safety measure, volunteers found creative ways to keep giving back, letting residents know they had not been forgotten.


"It's been a challenging time, and volunteers haven't been able to come on our campuses, but they've still 'shown up' in many amazing ways," Stacy says. "Volunteers collected special items that our residents love, including cute calendars and sweet treats, delivered them with love. When the quarantine began, and there was a need for masks and gowns, I posted our need on the websites of local sewing groups, and suddenly we had 50 or 60 people donating their talents and sending us homemade/sewn facemasks. The community of volunteer seamstresses also sewed thousands of sleeves onto hospital gowns as part of the Home's 'Gown Kit' campaign. We also have one volunteer who comes by every month to change residents' watch batteries, free of charge—she sets up a little workshop in her car."

The volunteers' generosity, Stacy says, has been incredible. "One member of The Guardians support group works for an online flower company. She said she wanted to send us roses for Love and Friendship Day, which we celebrate every February 14th. I shared that in order for every resident to get one flower, we'd require 500 of them; she sent us 800 entire bouquets instead," she enthuses. "Our residents were overwhelmed with the kindness—it was so meaningful for them!"

Stacy says she has been moved by all of the volunteers staying in touch. "I have volunteers emailing me and asking when they will be able to return to their volunteer positions with the residents. They're eager to resume the valuable work they do and to contribute to the well-being of our residents. They're also anxious to assist our staff, whom they know are putting in so many hours to make sure residents are well-cared for and happy," she says.



Typically, during National Volunteer Week, the Jewish Home organizes an in-person volunteer appreciation lunch, complete with speeches from Jewish Home leadership, thanking the volunteers for their ongoing support. This year, Stacy says, will be different but no less heartfelt.

"We still can't meet in person, but we want our volunteers to know how much we value them, so we're sending them certificates of acknowledgement along with 'Outstanding Volunteer' lapel pins," she says. "Once they're able to come back on campus, they'll be able to wear the pins proudly, and everyone will know what heroes they are!"

The Jewish Home is always looking to expand our family of volunteers. To learn how to get involved, contact Stacy Orbach at [email protected].

Sign up for the Los Angeles Jewish Health newsletter, Connections.

Recent Articles

Feb 5

Care and Comfort: Keeping Seniors Safe and Secure Throughout Historic Los Angeles Wildfires

As 2025 began and families returned from holiday celebrations, no one could have imagined the devastation, anguish, and heartache the people of Los Angeles and the surrounding areas were about to experience.Fortunately, Los Angeles Jewish Health (LAJH) remained out of harm’s way. At LAJH, the safety and security of those in our care is paramount. We prepare each year for any disaster or crisis that could affect our campuses. Efforts include online courses and real-time, in-person drills.On January 7, as media shared images of the Pasadena Jewish Temple Center being directly impacted, it became clear this rapidly growing disaster would affect our community, including through a potential surge of seniors dislocated from other sites with nowhere else to go. That night, Senior Vice President of In-Residence Services Ilana Springer, CEO and President of LAJH Dale Surowitz, and a handful of leaders quickly jumped on the first of many daily calls, reviewing all emergency plans to ensure the safety of our residents, participants, and staff.Among their first actions was confirming we had a good inventory of emergency supplies, including non-perishable food and water, surgical masks, and generators. Facility staff also positioned additional air filtration systems and confirmed emergency lighting was operational. Perhaps most important was assessing the welfare of our staff. Many LAJH staff live within the impacted area, and we wanted to make sure they were safe. Next, we needed to confirm we would have adequate staffing to continue providing our excellent care without disruption. The cross-functional teamwork from across LAJH that stepped up to ensure coverage was impressive: We made sure staff were standing by for deployment wherever help was needed.We communicated quickly and clearly to our internal and external audiences, updating them on our emergency efforts via email, voicemail, social media, and the website. We also reached out to fellow senior care centers and community leaders offering our support.Those displaced who came to us for shelter included a couple evacuated from their apartment in Palos Verdes, another woman from Palos Verdes whose home burned down, and a woman evacuated from her home in Encino.Our volunteers and even our cherished residents played a part in providing comfort. The wonderful canine companions and handlers who visit our campuses, thanks to funding from the Steven Ohren Foundation, reported to emergency command centers. They provided mental health support to those impacted by the disaster, including emergency workers as well as victims.In addition, our seniors teamed up with local schoolchildren to create thank-you signs for the heroic firefighters who worked around the clock under extreme and dangerous circumstances.While our campuses fortunately remained unthreatened throughout, the air quality prevented outdoor activities. One afternoon during this period, Chief Mission Officer Rabbi Karen Bender was finishing a lesson on the fourth floor of the Joyce Eisenberg-Keefer Medical Center when she noticed that, one-by-one; participants were turning to look out the window. They were seeing smoke from the Kenneth fire that had started that afternoon. The flames were miles away, but it was clear from the residents’ faces that this development was creating growing concern and fear. As Rabbi Bender and Ilana began strategizing about the best way to address the issue, Andrew, an activity aide at JEK, decided—without prompting—the best thing he could do to help was simply to sit down at the piano and start playing. This immediately diverted the seniors’ attention, and suddenly, everyone looked comforted and cared for. It was a signature LAJH moment, highlighting the warmth, dedication, and collaboration of our team and of the entire LAJH family.From ensuring we had evacuation plans and transfer agreements (including agreements with other facilities) in place, to continuously monitoring our emergency supplies, we remained vigilant throughout this disaster and confirmed that LAJH was indeed well prepared. The LAJH family can rest easy knowing we are ready for whatever may come our way.Of course, you can never be too prepared, and before a disaster is the best time to stock up on blankets, wheelchairs, non-perishable food, air purifiers, bottled water, etc. If you would like to contribute to help us purchase additional emergency supplies for the safety of the seniors in our care and for our devoted staff, please click here.  LAJH Certified Therapy Dog Rudy visits the Fire Command CenterCertified Therapy Dog Rudy, along with Handler Steve Zonis, visited LAPD Chief of Police Jim McDonnell and staffLAJH Certified Therapy Dog Rudy visits the Fire Command CenterLAJH Certified Therapy Dog Rudy visits the Fire Command CenterLAJH Certified Therapy Dog Rudy visits the Fire Command CenterStudents from Milken Community School teamed up with residents of the Newman Building to make signs in appreciation of the firefightersStudents from Milken Community School teamed up with residents of the Newman Building to make signs in appreciation of the firefightersStudents from Milken Community School teamed up with residents of the Newman Building to make signs in appreciation of the firefighters
Read More
Feb 5

Caring for the Ages at Los Angeles Jewish Health

January 27th commemorated the 80th anniversary of the liberation of Auschwitz—the most notorious of Nazi concentration and extermination camps. Every day, there are fewer living witnesses to the atrocities and tragedies of that era. Today, only approximately 245,000 Holocaust survivors  remain. Many of these cherished seniors are frail and have multiple medical needs requiring care from expert geriatric healthcare providers like the care teams at Los Angeles Jewish Health (LAJH).At one time, there were 113 Holocaust survivors in residence at LAJH. Now in their 90s, 29 still call LAJH home, including a new 95-year-old resident and survivor who came to live at LAJH just last week. What they find here, thanks to the incredible professionalism of a highly-trained staff who wear compassion on their sleeves, is a special combination of nurturing, expertise and an ethos—developed by Chief Medical Officer Noah Marco, MD, the child of survivors—that prioritizes listening.His approach has made Dr. Marco a trusted source of education on senior care and specifically  on caring for Holocaust survivors. Last month, he presented to 15 medical students from the University of California Los Angeles who came together to learn about the Holocaust and about the importance of providing services, in a caring and sensitive manner, to each member of the survivor community.“There are many things to keep in mind when caring for Holocaust survivors. For instance, it’s important not to rush the patients, as well as to approach and touch them only after getting explicit permission,” Dr. Marco said during his presentation. “Best practices also include recognizing potential signs of post-traumatic stress disorder (PTSD); asking the patients about common somatic symptoms; and realizing that sexual or abuse questions are unlikely to get a truthful response. Survivors’ history makes them unique, and as care providers, we need to adjust our approach accordingly.”Dr. Noah Marco, Chief Medical Officer at LAJHParticipants in the class reported dramatically expanding their knowledge of the subject. “Despite attending a public school in Los Angeles, the second most Jewish city in the U.S., I learned about the Holocaust for a maximum of five minutes,” noted one student. “My time with Dr. Marco helped fill the void from those high school history classes; he spoke wonderfully, and I learned a lot.”Whether he is imparting wisdom about caring for survivors or speaking more broadly about the many distinct facets of senior health, Dr. Marco enthusiastically shares strategies to help make medical visits more efficient and satisfying, both for the care provider and for the patient.“Treating our patients at LAJH is not only about cataloging their symptoms, many of which are chronic and may not resolve. It’s also critical that we truly see them: learning what matters most to them, asking them what questions they may have, and eliciting their ideas and expectations,” Dr. Marco says.Dr. Marco, who is often called upon to share his expertise in geriatric health, recently laid out his philosophy related to providing medical care to seniors in an essay he authored for the publication Caring for the Ages, the official newspaper of the Post-Acute and Long-Term Care Medical Association (PALTmed). He was recognized with a second-place award in the paper’s 2025 essay competition, “Caring for Residents, Caring for Ourselves.” The essay will appear in Caring for the Ages’ March/April 2025 issue, which will be distributed to a wide national audience of post-acute and long-term care professionals. His other recent publications include “The Lost Summer” an essay published in this week’s edition of McKnight’s Long-Term Care News.“My goal in treating seniors is always to move beyond just discussing their chronic issues so that we’re able to elicit their input about things that are important to them,” he says. “When they feel heard, they often feel better—one of the key indicators, for a care provider, of a job well done.”Sally and Ben Marco, Holocaust Survivors and Parents of Dr. Noah Marco
Read More
Jan 8

Be The Shamash: The Light That Illuminates the Other Lights:

Chanukah 2024 at Los Angeles Jewish Healthby LAJH Chief Mission Officer Rabbi Karen BenderWhy it was important, this year especially, to bring in the Light Chanukah’s arrival this year inspired me to consider that there are three kinds of people in the world. The first are those who unfortunately bring darkness to our world. The second are those who bring light where there is darkness. Those people are wonderful, because where there is despair they bring hope, where there is sadness they bring joy, where there is cruelty they bring loving kindness, where there is tension, they bring peace. Then there is the third kind of person, the one who, like the shamash candle of the Chanukah menorah, in addition to conquering darkness, actually kindle the other lights. These are the staff members and residents at Los Angeles Jewish Health. Not only do they bring light, they inspire others to bring the light. What made the events this year at LAJH Extraordinary As holidays approach, it is always our goal to ensure residents experience something akin to what they would have had in their homes and at synagogue. This year, we are proud to have gone beyond that goal to bring joy, celebration, surprise and delight! Residents enjoyed not only potato latkes but also creative vegetable latkes. They enjoyed traditional sufganiyot and kosher Krispy Kreme donuts. At Grancell Village, they experienced a sufganiyah tasting, including creme brulee and dulce de leche. There were concerts performed at each campus with the renowned Cindy Paley and elaborate outdoor extravaganza lightings with our enormous and artistic outdoor Chanukiot. Twelve year old twin volunteers dressed up as a life sized menorah and dreidel and visited each floor bringing smiles and laughter. Shabbat Chanukah services were led by a skilled nursing resident Rabbi and a band he assembled!  Resident volunteers took charge of lighting the menorah lights on their floors each night. At the Joyce Eisenberg-Keefer Medical Center, those same twin volunteers assisted me in re-affixing mezuzahs on every room, as residents participated. Rabbi Ron Goldberg held a food and toy drive at Eisenberg Village, enabling the entire campus to participate in seasonal giving to those in need. In the midst of it all, our wonderful activities staff ensured that residents celebrated New Year’s 2025, perhaps a once in a lifetime overlap with Chanukah. We are so grateful to all who worked together bringing so much joy and celebration to the residents of LAJH! Chanukah celebration led by resident Rabbi WarshawYoung volunteers delight residentsEisenberg Village toy driveConcert with Cindy PaleyResident sufganiyot tastingGoldenberg-Ziman Special Care Center residents celebrate with glowsticksMezuzahs re-affixed in the Joyce Eisenberg-Keefer Medical CenterToast to the New YearBrandman Centers for Senior Care PACE celebrates the New Year
Read More